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Empowering businesses with innovative eSignature solutions, we’re creating a workplace where passion meets growth. Explore exciting opportunities and be part of the MSB Docs success story.

Discover Your Place at MSB Docs
Career-intro

Company Culture

Collaboration, Innovation, and Growth. We foster an environment where ideas are valued, teamwork thrives, and individuals are empowered to make an impact. Join us and unleash your potential.

From HR’s Desk

We strive to create a workplace where talent thrives and innovation flourishes. We invest in our employees’ growth, well-being, and foster a diverse and inclusive culture. Join our team and embark on a rewarding journey of professional development and success.

Hr-desk

Employee Stories

Seldom have we come across an organization with such razor-sharp focus and commitment to a solution for more than a decade. This is the hallmark of MSB Docs. The learning and career opportunities that MSB Docs gives across the board are unparalleled, with its management’s infectious passion and dedication making everyone go the extra mile to satisfy the customers/partners.

Satish

Satish

National Sales Manager

I am very pleased with the organization and the direction that we are heading. It’s obvious that the owner is committed to making this a first-class operation and our success will be a reflection of his dedication. It’s refreshing to work with a team where everyone is in pursuit of a common goal.

Sahil Sharma

Sahil Sharma

Sr. Dev Ops Engineer

With keen observation, quick actions, and effective writing skills, me as a content writer, utilizing my best expertise in elevating MSB Docs in every possible way.

Divyanshi

Divyanshi

Content and Social Media Marketing Manager

Growing and adapting to current technologies skills is a priority for everyone in the IT industry. MSB provides such an opportunity under the guidance of a bunch of heroes who help you achieve your goals in a family-like environment

Baljinder Singh

Baljinder Singh

Staff Software Engineer & Associate Backend Lead

MSB is bringing a wave of a digital revolution by solving problems that have long existed. The team at MSB includes intelligent and hard-working individuals who inspire us every day to delve into new opportunities with the latest technology stack and ideologies.

Ekta Dhawan

Ekta Dhawan

Sr. Software Quality Engineer

I work at MSB because it’s a unique experience that allows employees to work closely with industry-leading technology. We’re solving problems that have existed for generations. It feels good to work on a product I’m truly passionate about.

Akhil Dhiman

Akhil Dhiman

Lead Software Engineer

Message from Management

Perks and Benefits

Competitive-Compensation

Competitive Compensation

Flexible-Work-Arrangements

Flexible Work Arrangements

Professional-Development

Professional Development

Collaborative-Environment

Collaborative Environment

Medical/Accidental Insurance

Medical/Accidental Insurance

Global-Exposure

Global Exposure

A Sneak Peek Into Our Culture

Current Openings

JOB TITLE: Product Manager No. Of Positions 1 Reporting To Manager Engineering/ Operations EXPERIENCE REQUIRED: 10 plus Years LOCATION: Chandigarh EDUCATION: Bachelor’s/Master’s degree in Engineering Compensation INR As per the industry standards / Depending on experience FUNCTIONAL AREA: Product Management

Skills Require:

  • Angular
  • Bootstrap / Angular Material
  • Java
  • Spring boot
  • REST API
  • MySQL / Postgre
  • Microservices
  • Serverless
  • AWS
  • On-primse
  • SMTP

Role and Responsibilities:

Skills Require:

  • Define the product strategy and roadmap.
  • Deliver product roadmap with prioritized features and corresponding justification.
  • Work with external third parties to assess partnerships and licensing opportunities.
  • Run beta and pilot programs with early-stage products and samples.
  • Act as a leader within the company.
  • Drive the product and business-planning process across cross-functional teams of the company.
  • Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs buy perspective.
  • Assess current competitor offerings, seeking opportunities for differentiation.
  • Analyze product requirements and develop appropriate programs to ensure they’re successful achieved.
  • Develop, implement, and maintain production timelines across multiple departments.
  • Appraise new product ideas and strategize appropriate to-market plans.

Daily and Monthly Responsibilities:

  • Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
  • Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
  • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
  • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
  • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
  • Develop product positioning and messaging that differentiates MSB and its features across primary market segments

Others

  • Minimum of 5 years’ experience as a Product Manager
  • Demonstrated success defining and launching excellent SaaS based product
  • 4+ years of experience in a job in the SaaS Product market
  • Excellent written and verbal communication skills
  • Strong experience in a dynamic product management role
  • Proven experience overseeing all elements of the product development lifecycle
  • Highly effective cross-functional team management.
  • Previous experience delivering finely tuned product marketing strategies
  • Exceptional writing and editing skills combined with strong presentation and public speaking skills
  • Technical background, with experience in Agile
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Examples and at least one sample of a useful document delivered in the past

Apply today! We look forward to reviewing your application. If you do not see the position you are looking for listed, drop us an email at hr@msbdocs.com Our human resources team will contact you if they find your profile a fit.

Apply Now

JOB TITLE: Client Support  EXPERIENCE REQUIRED: 1- 10 years LOCATION: Chandigarh EDUCATION: B.Tech / B.E. IT/B.Sc./MCA/ P.G. Diploma / Diploma etc. FUNCTIONAL AREA: IT Software – Quality Analyst

We have an opportunity at every level:

Client Support Executive – Level 1:

  • A bachelor’s or master’s degree in information technology or a similar field.
  • 1+ years’ experience working as a client support specialist or a similar role.
  • Working knowledge of web application debugging skills.
  • Basic knowledge of Linux & SQL. 
  • Excellent knowledge of client relationship management best practices.
  • Exceptional written and verbal communication skills.
  • Part of the team that manages and supports 24/7 production systems with an on-call rotation
  • Solid analytical and problem-solving skills.
  • Strong multitasking and organizational skills.

Client Support Engineer – Level 2:

  • A bachelor’s or master’s degree in information technology or a similar field.
  • 3+ years’ experience working as a client support specialist or a similar role.
  • Working knowledge of web application debugging skills.
  • Intermediate knowledge of Linux & SQL, REST APIs, JSON
  • Excellent knowledge of client relationship management best practices.
  • Exceptional written and verbal communication skills.
  • Part of the team that manages and supports 24/7 production systems with an on-call rotation
  • Solid analytical and problem-solving skills.
  • Strong multitasking and organizational skills.

Senior Client Support – Level 3:

  • A bachelor’s or master’s degree in information technology or a similar field.
  • 3+ years of experience working as a client support specialist or a similar role.
  • Working knowledge of web application debugging skills.
  • Working Experience with Linux & SQL, REST APIs, JSON.
  • Knowledge of AWS Services.
  • Excellent knowledge of client relationship management best practices.
  • Exceptional written and verbal communication skills.
  • Solid analytical and problem-solving skills
  • Part of the team that manages and supports 24/7 production systems with an on-call rotation.
  • Strong multitasking and organizational skills.

As Client Support, here’s what you will do in MSB Digital Pvt Ltd

  • Coordinate with various teams, raise support tickets for all issues, analyze root cause, and assist in efficient resolution of all production processes.
  • Monitor all alerts and maintain logs of all issues and ensure resolutions.
  • Responsible for monitoring and maintaining all environments, including development, QA, UAT, and production.
  • Coordinate with Application Development Team and Infrastructure teams to successfully deploy software releases.
  • Research, develop, and deploy automation scripts and tools to improve the team’s overall efficiency.
  • Document and execute disaster recovery processes.
  • Work with global customers to resolve complex technical issues and maintain high customer satisfaction.
  • Provide technical support within the agreed SLA while ensuring that customer satisfaction goals are achieved.
  • Escalation and reproduction of technical issues for the development team.
  • QA tasks and technical documentation.
  • Follow the escalation process: promptly identify cases to be escalated and ensure cases are prepared for escalation (thoroughly investigated and documented).
  • Ensure proper recording and closure of all incidents and support issues within JIRA.
  • Provide ongoing feedback on product usability and suggestions for improvement and provide technical leadership.
  • Participate in and support the organization’s internal projects.
  • Prepare accurate and timely reports.

Apply today! We look forward to reviewing your application. If you do not see the position you are looking for listed, drop us an email at hr@msbdocs.com Our human resources team will contact you if they find your profile a fit.

Apply Now

JOB TITLE: Pre-Sales EXPERIENCE REQUIRED: 3-5 year LOCATION: Chandigarh EDUCATION: Masters for presales i.e Mtech or MBA etc.

The Pre-Sales performs the following roles:

  • Prospect relentlessly to build pipeline and build strong personal relationships with prospects
  • Research clients that have a requirement for our services.
  • Coordinate with prospects for a suitable appointment time
  • Deliver sales pitch, demo, presentation and proposal to potential clients
  • Follow up regularly with existing clients to ensure they are happy
  • Listen to the needs of the market and share insights with product and marketing teams

Ideal candidates for this position should possess some or all of the qualities below:

  • Experience in selling IT or SaaS solutions
  • Analysing, calculating and reasoning a situation effectively
  • Establishing credibility and being decisive
  • Getting along with diverse personalities easily
  • Handling deadlines and responsibility
  • Possessing a sharp eye for detail
  • Possessing superior presentation skills
  • Speaking and writing clearly and correctly
  • Ability to manage a large number of prospect situations simultaneously
  • Positioning company products against direct and indirect competitors

Experience with B2B, SaaS, enterprise software companies preferred:

What we are looking for

  • People who have unbreakable faith in themselves
  • Curiosity to constantly learn more
  • Good communication skills
  • Sharp eye for detail
  • A strong sense of loyalty to the company
  • Commitment and dedication to get the work done

The work environment

  • An incredible team of smart and supportive people
  • Small, agile and dynamic team that works fast
  • Opportunity to wear multiple hats and juggle multiple roles
  • Be rewarded with a very competitive package
  • Plenty of opportunities to learn. We have a strong and diverse training program
  • We may ask a lot of you, but we promise the effort will be rewarded

Apply today! We look forward to reviewing your application. If you do not see the position you are looking for listed, drop us an email at hr@msbdocs.com Our human resources team will contact you if they find your profile a fit.

Apply Now

Our Locations

California

1 Park Plaza, Suite 600 Irvine, CA 92614

New Jersey

300 Connell Drive, Ste, 3200 Berkeley Heights, NJ 0792

India

Office No. 506, 5th Floor, Office Tower B, Elante Plot No.178/178A, Business & Industrial Park Phase-1, Chandigarh-160002

UAE

MSB Docs FZCO IFZA Dubai – Building A2 Unit Number -101 Dubai Silicon Oasis Dubai- United Arab Emirates

Oman

7th Floor, Zone, 2, KOM4, Knowledge Oasis, Rusayl, Muscat, Oman.