What if I do not want to sign an ePak?

You might be asked to sign an ePak, but you do not want to do so. Maybe you require some changes to the document before signing it. When you want to reject a signature request, the steps are as follows:

• Log into your account.
• Visit the ePaks page.
• Click on the Inbox.
• Select the ePak.
• Review the ePak in the ePak preview panel.
• Click Reject button on the top of the ePak preview.
• Fill in the form that pops up, including your login name and password.
  • If the document is using a Safe Certificate you will need to enter your Universal Identification Service username and password, your one-time password, and grant permission. You may select a rejection reason or type it and provide comments describing why you are rejecting the document.
  • If the document is using Safe eToken, keep your SAFE eToken device plugged in while you reject it and then you will need to enter your SAFE Pin and an optional comment.
  • If the document is using a different policy, enter in the requested information, and any comments describing why you are rejecting the document.
• Click the Reject button
• It displays a confirmation message that the ePak is rejected successfully.
• Click Ok.
• It rejects the ePak and notifies the custodian. It then moves this ePak to your Rejected folder. You can find all your rejected ePaks in there.