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Pfizer achieved 75% efficiency by transforming its documentation processes with MSB Docs.

The integration enabled seamless digital signatures for corporate credentials and SAFETM, streamlining approval and management of electronic lab notebooks and regulated documents. Previously, global shipping for signature collection caused delays and costs. The shift to digital signatures allows multiple users to sign instantly, improving efficiency and significantly reducing costs.

George S. Rathbun, Director Of Engineering, Pfizer

About the Company

Founded in 1849 and headquartered in New York, Pfizer is a leading global biopharmaceutical company focused on the discovery, development, and distribution of medicines and vaccines. Renowned for its innovation over 170 years, Pfizer leverages cutting-edge technologies to accelerate the creation of therapies that redefine healthcare. Its diverse portfolio is celebrated worldwide for effectively preventing and curing diseases.


The company is committed to sustainability, innovation, and leveraging digital solutions to enhance productivity and operational efficiency.

Statistics Graph

85%

Cost Savings

90%

Increase In Speed And Agility
In Drug Development

95%

Improvement In
Documentation Efficiency

Business Challenge

Pfizer’s extensive documentation processes relied on manual, paper-based workflows. Pfizer needed a scalable solution to address these challenges and streamline workflows. Experimental data recorded in paper lab notebooks caused inefficiencies, including:

 Slow invoice Signing Process - MSB DOCS Prolonged approval
Time-Consuming dealer Coordination - MSB DOCS Expensive printing
Lack of Real Time Document Tracking - MSB DOCS Poor lab efficiency
Delayed invoices storage and retrieval - MSB DOCS Delayed compliance

Solution by MSB Docs

MSB Docs integrated with Pfizer’s Chemistry Electronic Notebooks (CeN), enabling digital signing workflows. Experimental data is digitally signed by chemists and witnesses, with immediate archival for compliance and traceability.

Solution by MSB Docs

Pharma Use Cases

Research & Development

  • Lab Notebooks
  • Clinical trial reports
  • SOPs

Compliance

  • Audits
  • Regulatory Filings
  • Quality Assurance

Manufacturing

  • Student Agreements
  • Contracts
  • Invoices

Sales

  • Marketing Approvals
  • Partnership Agreements

HR

  • Employee NDAs
  • Training Records
  • Certifications

Operations

  • Expense Approvals
  • Incident Reporting
  • Internal Audits
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