“Flipkart revolutionized its vendor agreement management processes by adopting MSB Docs’ digital solutions. Addressing inefficiencies in traditional document workflows, Flipkart implemented a fully digitized e-Stamp Paper and eSignature solution. This transformation eliminated manual stamp paper procurement, reduced approval times, and minimized operational workload. By integrating a seamless, real-time process, Flipkart enhanced contract management efficiency, strengthened vendor trust, and improved overall business agility.
“– Finance Manager, Flipkart
Flipkart, a leading e-commerce platform, provides a diverse range of products and services to millions of customers across India. Headquartered in Bengaluru, Flipkart specializes in offering fast, efficient, and innovative solutions to meet the demands of its large and dynamic customer base. The company consistently leverages technology to improve its operations and enhance the experience of its vendors, suppliers, and end-users. By embracing cutting-edge digital transformation solutions, Flipkart has established itself as a market leader in e-commerce and logistics excellence.
Prior to partnering with MSB Docs, Flipkart faced significant challenges in its contract management workflows. Manually managing agreements, including stamp paper procurement, led to delays, increased costs, and a lack of process transparency. Flipkart sought an automated and scalable solution to streamline its vendor agreement processes and minimize risks.
Risk of document loss
Manual procurement delays
Frequent errors
High administrative workload
Lack of document tracking
Agreement storage challenges
MSB Docs collaborated with Flipkart to modernize vendor agreement management. The solution automated e-Stamp Paper procurement via API integrations, enabled secure eSignatures, and digitized agreements within the system. This automation improved transparency, reduced manual effort, and enhanced operational efficiency.
| Procurement | Finance | IT | Human Resources | Sales |
|---|---|---|---|---|
|
Vendor agreements and onboarding
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Invoice and expense processing
|
Asset tracking
|
Employee onboarding and NDAs
|
Vendor contract execution
|
|
Supplier contracts
|
Budget approvals
|
Access management
|
Employee onboarding and NDAs
|
Sales agreements
|
|
Renewal requests
|
Financial reports
|
Audit sign-offs
|
Training certifications
|
Document collection
|
|
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–
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Incident reporting
|
Exit documentation
|
Renewal management
|