“ The integration enabled seamless electronic signatures, replacing manual print-sign-scan workflows with instant digital transactions. This transformation accelerated approval times, reduced costs, and enhanced compliance across key departments, including Nissan and Renault Service and Parts. The result? A 97% reduction in document turnaround time and streamlined workflows, empowering employees to focus on value-driven tasks.
“– Head of Administration, Al Masaood
Founded in 1970 and headquartered in Abu Dhabi, Al Masaood is one of the Middle East’s largest integrated industrial, commercial, and service organizations. Its extensive operations span 18 market segments, including industrial, automotive, construction, and real estate. Employing over 2,000 professionals, Al Masaood is dedicated to delivering exceptional products and services that ensure customer satisfaction. The Group is a key player in its region, driving innovation and operational excellence through advanced solutions like MSB Docs. By embracing digital transformation, Al Masaood demonstrates its commitment to efficiency, sustainability, and maintaining the highest standards in business operations.
Al Masaood’s reliance on paper-based workflows led to delays, increased costs, and diminished staff productivity in Service and Parts.
Manual workflows slowed operations.
Compliance risks increased.
A scalable solution was required.
MSB Docs digitized Al Masaood’s document workflows, enabling seamless creation, secure signing, and instant sharing of documents. Employees gained 24/7 access to manage documents remotely, eliminating reliance on physical paperwork.
| Service and Parts | Compliance | HR | Finance | Administration |
|---|---|---|---|---|
|
Memos
|
Audits
|
Payroll processing
|
Expense approvals
|
Internal audits
|
|
approvals
|
regulatory reports
|
employee training records
|
budgets
|
safety reports
|
|
attendance tracking
|
–
|
NDAs
|
–
|
–
|