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Al Masaood transformed its document processes using MSB Docs, achieving remarkable efficiency.

The integration enabled seamless electronic signatures, replacing manual print-sign-scan workflows with instant digital transactions. This transformation accelerated approval times, reduced costs, and enhanced compliance across key departments, including Nissan and Renault Service and Parts. The result? A 97% reduction in document turnaround time and streamlined workflows, empowering employees to focus on value-driven tasks.

Head Of Administration, AL Masaood

About the Company

Founded in 1970 and headquartered in Abu Dhabi, Al Masaood is one of the Middle East’s largest integrated industrial, commercial, and service organizations. Its extensive operations span 18 market segments, including industrial, automotive, construction, and real estate. Employing over 2,000 professionals, Al Masaood is dedicated to delivering exceptional products and services that ensure customer satisfaction. The Group is a key player in its region, driving innovation and operational excellence through advanced solutions like MSB Docs. By embracing digital transformation, Al Masaood demonstrates its commitment to efficiency, sustainability, and maintaining the highest standards in business operations.

Statistics Graph
faster document turnaround

85%

Faster document turnaround

reduction in operational costs

60%

Reduction in operational costs

Increase in staff productivity

25%

Increase in staff productivity

Business Challenge

Al Masaood’s reliance on paper-based workflows led to delays, increased costs, and diminished staff productivity in Service and Parts.

Manual workflows slowed operations - MSB DOCS Manual workflows slowed operations
Compliance risks increased - MSB DOCS Compliance risks increased
A scalable solution was required- MSB DOCS A scalable solution was required

Solution by MSB Docs

MSB Docs digitized Al Masaood’s document workflows, enabling seamless creation, secure signing, and instant sharing of documents. Employees gained 24/7 access to manage documents remotely, eliminating reliance on physical paperwork.

Solution by MSB Docs

Use Cases

Service & Parts

  • Memos
  • Approvals
  • Attendance tracking

Compliance

  • Audit trails
  • Regulatory reports

HR

  • Payroll processing
  • Employee training records
  • NDAs

Finance

  • Expense approvals
  • Budgets

Administrative Efficiency

  • Internal audits
  • safety reports
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