Insurance Document Automation

eSignature for Insurance Documents

Automate insurance documentation for issuance, endorsements, and claims—ensuring data security, compliance, and reduced errors, processing time, and paperwork.

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eSignature Features for the Insurance Industry

Easily Collect eSignatures from Insurance Clients

Track signatures in real time to know exactly who signed, who hasn’t, and when. No more chasing documents or guessing status.

Easily Collect eSignatures from Insurance Clients

Schedule Notifications & Reminders

Set a future start date for reminders so clients receive notifications only when needed. The system automatically triggers follow-ups from that date, preventing early or unnecessary alerts.

Easily Collect eSignatures from Insurance Clients

Simplify Your eSignature Workflows

Group related documents (like policy forms, declarations, and disclosures) and send them together for faster, structured signing, reducing administrative overhead.

Simplify Your eSignature Workflows

Stay Protected with Enterprise-Grade Security

Safeguard sensitive insurance data using two-factor authentication, AES 256-bit encryption, and role-based access controls aligned with regulatory requirements.

Stay Protected with Enterprise-Grade Security

eSign Insurance Policies on the Go

Enable clients and agents to draw or upload their signature and complete forms securely from any device, desktop, tablet, or smartphone with no app required.

eSign Insurance Policies on the Go

Track Every Step with Detailed Audit Trails

Automatically record every action including, timestamps, signer names, email IDs, and IP addresses, to maintain a tamper-proof audit trail for compliance and legal assurance.

Track Every Step with Detailed Audit Trails

Reduce Costs & Save Time

Digitize document processes to lower printing, courier, and storage costs. Free up your teams from manual tasks like data entry and paper management.

Reduce Costs & Save Time

Speed Up Insurance Document Completion

Complete insurance paperwork faster with secure digital signing. Reduce delays and deliver a smoother experience for customers.

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Use Cases for the Insurance Industry

Customer Onboarding & Policy Initiation

Agent and customer onboarding forms:

eSign KYC documents, identification proofs, and welcome agreements for quick onboarding.

Policy application forms:

Digitally execute life, health, auto, and property policy applications to reduce manual paperwork.

Proposal forms and quotes approval:

Approve premium quotes, benefit illustrations, and proposal summaries securely.

Initial disclosures and consent forms:

Capture customer consent for terms, privacy policies, and mandatory disclosures.

Beneficiary nomination forms:

Authorize and sign beneficiary details electronically for faster processing.

Policy Issuance & Administration

Policy contracts and agreements:

eSign issued policies to finalize and activate coverage instantly.

Policy schedule acknowledgments:

Capture customer acknowledgment for issued policy schedules and coverage terms.

Coverage selection forms:

Approve coverage limits, deductibles, and optional add-on benefits.

Endorsements and policy amendment approvals:

Sign off on mid-term policy changes or coverage modifications.

Riders and add-on covers agreements:

Execute agreements for additional riders or specialized covers.

Renewal notices and acceptance forms:

Digitally approve policy renewals to avoid lapses.

Claims Processing & Settlement

Claim initiation and submission forms:

File and sign claim forms for health, motor, and property insurance.

Accident and incident reports:

Approve surveyor and police reports electronically for faster claim assessment.

Medical release authorizations:

Authorize medical providers to share treatment and diagnostic records.

Loss assessment and surveyor reports:

Sign surveyor evaluations, inspection checklists, and claim valuation reports.

Total loss declarations and forms:

Approve documents for complete loss settlements.

Settlement acknowledgment forms:

Finalize claim settlements with eSigned agreements.

Regulatory & Compliance

AML/KYC compliance documentation:

Sign anti–money laundering declarations, risk assessment reports, and verification records.

FATCA and CRS declarations:

Execute tax residency and financial compliance forms digitally.

Data privacy and consent agreements:

Capture signatures for GDPR/DPDP compliance and personal data use consent.

Risk assessment and underwriting reports:

Approve actuarial and risk analysis documentation.

IRDA compliance documents:

Sign insurer filings, compliance statements, and regulatory submissions.

Audit and inspection reports:

Approve regulatory audit reports and compliance certifications.

Vendor & Partner Management

TPA agreements:

Execute contracts with third-party administrators for claims processing.

Repair shop and hospital empanelment contracts:

Sign service provider agreements for cashless networks.

Vendor onboarding and NDAs:

Approve vendor enrollment forms and confidentiality agreements.

SLAs with service providers:

Sign performance and quality commitment agreements.

Commission agreements for agents/brokers:

Digitally execute commission structure and incentive agreements.

Internal Operations & HR

Employee onboarding forms:

eSign appointment letters, HR forms, and employment contracts.

Training acknowledgment documents:

Approve compliance training completion and certification records.

Confidentiality agreements:

Execute NDAs for sensitive insurance data handling.

Performance review documentation:

Sign appraisal forms and goal-setting documents.

Expense reimbursement approvals:

Approve travel, claim-related, and operational expense forms.

Renewals, Cancellations & Customer Service

Renewal reminders and approvals:

Digitally confirm policy continuations before expiry.

Policy cancellation requests:

Approve cancellation and refund requests securely.

Lapse revival agreements:

Sign reinstatement forms for lapsed policies.

Premium payment authorization forms:

Authorize recurring premium deductions or adjustments.

Grievance redressal forms:

Approve complaint resolution and closure documentation.

Case Studies

JM-Fin

JM Financials enhanced operational efficiency by adopting MSB Docs’ digital solutions.

StarCement

Star Cement Boosts Invoice Approval Speed by 70% with MSB Docs

Flipkart

Flipkart Accelerates Contract Workflows by 80% with MSB Docs

Policy Signings in Minutes

Automate insurance documentation with legally valid eSignatures.

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