Roche uses MSB Docs to transform paper-based processes into an automated smart documentation process
About The Company
Founded in 1896 in Basel, Switzerland, Roche is a global leader in healthcare with expertise in both pharmaceuticals and diagnostics. The company develops innovative medicines and diagnostic solutions that improve millions of lives worldwide. With its unique strength in personalized healthcare, Roche is advancing research and innovation to deliver effective therapies, reduce treatment costs, and improve patient outcomes.
Business Challenge
Roche faced rising costs and inefficiencies in clinical trials, R&D, and operations due to highly regulated processes and manual documentation. Lengthy approval cycles and reliance on printing, scanning, and faxing slowed productivity and increased expenses.
High Documentation Costs
Complex Regulatory Processes
Lengthy Approval Cycles
Manual Print-Scan-Fax Workflows
Productivity Limitations
Risk to IP Rights
Solution by MSB Docs
MSB Docs transformed Roche's manual signing processes into a secure, digital workflow. With eSignatures, SSO, and Team Rooms, the company reduced cycle times from days to hours, cut costs, improved compliance, and enabled researchers to focus on research instead of paperwork.
Results
With MSB Docs, Roche achieved a faster, more secure, and fully digital document process. Cycle times were reduced from days to hours, improving workforce productivity and collaboration. Chemists could focus on research instead of paperwork, boosting lab efficiency and output. Instant eSignatures with date-time stamps strengthened compliance and patent protection, while the detailed audit trail supported regulatory needs and audits. By eliminating paper-based workflows, Roche realized significant cost savings and ensured long-term digital compliance with the standards of 21 CFR Part 11.
Key benefits of MSB Docs
| Benefit Area | Description |
|---|---|
| Seamless Integration | Non-intrusive processes that fit easily into chemists' daily workflows |
| Document Management | Enables users to manage, sign, and access experiments seamlessly |
| Higher Productivity | Less time on paperwork, more time in the lab, boosting output and efficiency |
| Compliance & Traceability | Faster, traceable signing & witnessing ensures adherence to internal policies |
| Patent Protection | Instant signing, date, and time stamping strengthen long-term IP protection |
| Audit Readiness | Detailed audit trail provides reliable evidence for audits and disputes |