GSK Achieves 69% Improvement in Regulatory Compliance with MSB Docs

MSB Docs has completely revolutionized the document management processes at GSK. The ability to sign documents from anywhere, anytime, from any device has expedited our approvals process, thus making our transactions seamless and efficient. The eSignature solution comes with a secure audit trail, which helps us ensure compliance with FDA and HIPAA standards. The automatic date-time stamp embedded within the signatures is an extra security cushion. Truly, MSB Docs has exceeded our expectations in all ways. Their one-stop next-gen digital solution maintains the same level of care and duty as the traditional methods.

Compliance Officer, GSK

Key Takeaways

GSK identified that the time spent on the traditional signing routine was delaying the business processes.

GSK integrated MSB Docs with their internal document management system, which accelerated the secure document transaction while verifying user identity.

GSK needed a scalable solution to cut costs, improve efficiency, and accelerate the turnaround time.

MSB Docs proved to be a vital solution in providing eSigning capabilities and a detailed audit trail that supports compliance set by the FDA and HIPAA.

About the Company

GSK is a global pharmaceutical and biotechnology company, engaged in the research, development, and manufacture of pharmaceutical medicines, vaccines, and consumer healthcare products. The company offers drugs for the treatment of various diseases such as HIV, cancer, respiratory, anti-viral, and many others. With innovation at its core, GSK has been continually expanding its portfolio of offerings with an aim to prevent & treat more and more diseases.

What Did MSB Docs Do?

GSK Chose MSB Docs To Turn Things Around For Them By Eliminating The Complex Paper-Based Processes. A Seamless Integration Of GSK’s Internal Document Management System Was Done With MSB’s Electronic Signatures. The Highlights Of The Solution Implementation Are Given Below –

MSB Docs automated all the company’s workflows, which converted all its physical documents into electronic ones.
Users / Pharmacists at GSK can now quickly and directly upload documents onto their document management system using MSB’s platform. MSB Docs then automatically sends a signature request email to the signatory, the link of which can be clicked immediately from any device to apply signatures.
Once the user applies signatures, MSB then automatically notifies the next signatory, based upon the workflow attached, the document then automatically gets updated and stored in their central repository.
An automatic date-time stamp is embedded within the eSignatures, which provides the accurate timing of when the document was signed.
Robust audit trails help maintain a complete track of all documents and various actions performed on them at different stages. Audit trails also support compliance set by the FDA & HIPAA.
The simplified yet enhanced device capabilities ensure a simple and intuitive user experience on all devices.

The Key Outcomes

Thanks to MSB Docs, GSK has successfully replaced its traditional, paper-based processes with modern, digital ones. The integration has been a boon for the pharma company, as it reaped the following key outcomes:

Seamless integration	Approval times at GSK are faster now, as all internal and external signatories can sign documents securely from anywhere, at any time, using any device.
Document management	GSK achieved a 69% improvement in compliance with regulatory requirements. This was a huge win for the pharmaceutical company.
MSB's eSignature solution	Helps pharmaceutical companies effectively meet their compliance requirements with regulations such as FDA 21 CFR Part 11 and HIPAA.
Compliance & traceability	By eliminating the costs incurred on paper-based processes, the company has been able to make significant savings.
Patent protection	Simplification of documentation has improved staff performance dramatically. Scientists now spend more time on experiments and less time chasing paper.
Audit readiness	MSB Docs eliminates risks of misplacement, tampering, or unauthorized access. Documents are securely stored in a central repository, ensuring complete data safety.