How to check ePak Consumption

At times, there may be a discrepancy between the ePak consumption reported by your system and the Invoice received from MSB Digital Pvt Ltd. This happens due to difference in your local time zone/India Standard Time (IST) and Universal Time Coordinated (UTC).

Checking for ePak consumption is a three-step process as follows:-

  • Change your system time (IST to UTC).
  • Check for ePak usage.
  • Change back to your system time (IST).

Screenshots for the above steps are given below:-

STEP 1 : How to change timezone from local time (IST to UTC)

1. Login to the Application & choose “Edit Profile” to visit profile page.

Login-to-the-Application-choose-Edit-Profile-to-visit-profile-page

2. Choose the time zone as UTC or as per your requirement.

Choose-the-time-zone-as-UTC-or-as-per-your-requirement

3. Now choose the time zone as “UTC” to pull the ePak Consumption report:

Now-choose-the-time-zone-as-UTC-to-pull-the-ePak-Consumption-report

4. Once UTC is selected for the time zone, hit the “Update” button to save the changes.

STEP 2 : How to get epak consumption report

5. Once saved, click on the Report section highlighted as below:

Once-saved-click-on-the-Report-section-highlighted-as-below

6. Select the ePak volume report with start and end date and Group as “Monthly” as highlighted:

Select-the-ePak-volume-report-with-start-and-end-date-and-Group-Monthly-highlighted

7. Download CSV file to view the report data & open to view the same:

Download-CSV-file-to-view-the-report-data-open-to-view-the-same

How to change back the timezone from UTC to local time (IST)

8. Follow the same steps as Step 1 to revert to the original local time zone (IST).

Get Support

Great, Thank you!