How do I reassign a group member’s ePak to another custodian?

As a group’s manager, it gives you access to reassign a group member’s ePak(s) to another custodian to look after the signing process.

  • Log into your account.
  • Access my groups from the Shortcuts Widget on your dashboard.
  • You may select a specific user in your group by clicking on the sign next to their Image Icon. All the ePaks belonging to that custodian will get filtered and will be displayed.
  • Click on the ePak that you wish to make changes to, and all the details will be available towards the bottom of the page.
  • Go to ‘Edits’ Tab.
  • Click ‘Edit’ besides the Custodian’s name and a text field appears.
  • Type the new Custodian’s username. Click ‘Save’.
  • It displays a success message and the respective custodians will be informed via email.

    displays a success message and the respective custodians will be informed via email.

    Type the new Custodian's username. Click 'Save'

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